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The State provides an energy subsidy to people who are financially disadvantaged. The subsidy is intended to assist with the costs of buying energy of all types (electricity, gas, fuel oil, wood, etc.).

However, for administrative simplicity, the subsidy is paid through Western Power as a rebate on some electricity costs to residential customers who are holders of eligible concession cards.

Holders of Centrelink Health Care Card, Seniors Health Card and Pensioner Concession Card are entitled to reduced fees on meter testing and rebates on:

  1. Account establishment fee
  2. Supply charge

Where dependant children are listed on eligible Centrelink cards, customers are also entitled to a rebate on a proportion of the energy charge.

Holders of Veteran Affairs Gold Cards (War Widow, Dependant, Totally and Permanently Incapacitated) and Pensioner Concession Cards are entitled to reduced meter testing fees, and to rebates on:

  1. Account establishment fee
  2. Supply charge

Holders of Seniors Cards are entitled to reduced fees on meter testing and to rebates on:

  1. Supply charge

This rebate is also available to eligible permanent caravan and park home residents.

SWIS customers can apply to receive this rebate by contacting Synergy Energy on 13 13 53. Regional customers can apply to receive this rebate by downloading the application form from Horizon Power.